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Frequently Asked Questions
What is your minimum order quantity (MOQ)?
Our minimum order quantity is one set.
How long is the production lead time?
Normally, it takes 40 to 45 days after receiving your deposit.
What kind of after-sale service do you provide?
We provide a 3-year warranty. Any quality problems will be fixed free of charge within 3 years from the delivery date. We also provide detailed installation drawings and instructions.
Can the windows and doors be customized?
Yes, all our products are customized according to your specific measurements, materials, and design requirements.
What are your advantages for project developers and contractors?
We offer a one-stop material solution and have a professional design team to provide the best designs within your budget. We can also provide onsite measurements and installation instructions if required.
What materials are used for the window frames?
We primarily use high-quality Aluminum Alloy for our frames to ensure durability, heat insulation, and soundproofing.